Refund Policy
At TYPEWAYS, we stand behind the quality of our products and want you to be completely satisfied with your purchase. We understand that sometimes a product may not meet your expectations, which is why we offer a straightforward refund policy.
30-Day Refund Window
We accept refund requests within one month (30 days) after you receive your product. This gives you ample time to try out your TYPEWAYS keyboard cover and ensure it meets your needs.
Refund Process
- Initiate a Refund: To start the refund process, please contact our customer service team at [insert contact email or form link] within 30 days of receiving your product.
- Return the Product: Once your refund request is approved, you'll need to return the product to us. Please ensure the item is in its original condition and packaging.
- Refund Issuance: After we receive and inspect the returned item, we'll process your refund. The refund will be issued to the original payment method used for the purchase.
Important Notes
- Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.
- Refunds will be processed within 5-10 business days after we receive the returned item.
- The refund will include the full purchase price of the product. Original shipping charges are non-refundable unless the return is due to a defect or error on our part.
Exceptions
This refund policy applies to regular priced items. Special order items, customized products, or items marked as final sale may not be eligible for refund.
Questions?
If you have any questions about our refund policy or need assistance with a return, please don't hesitate to contact our customer service team. We're here to help ensure your TYPEWAYS experience is a positive one.
Contact us: contact@typeways.com